Discussion:
In England: Appalling Care For 1 Million Patients
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AnAmericanCitizen
2009-08-28 18:56:09 UTC
Permalink
For story and readers' comments:
http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglectful-care-of-one-million-NHS-patients-exposed.html


One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.

By Rebecca Smith, Medical Editor
Published: 12:01AM BST 27 Aug 2009

One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today Photo: CLARE KENDALL

In the last six years, the Patients Association claims hundreds of thousands have
suffered from poor standards of nursing, often with 'neglectful, demeaning, painful
and sometimes downright cruel' treatment.

The Patients Association said the dossier proves that while the scale of the scandal
at Mid-Staffordshire NHS Foundation Trust - where up to 1,200 people died through
failings in urgent care - was a one off, there are repeated examples they have
uncovered of the same appalling standards throughout the NHS.

While the criticisms cover all aspects of hospital care, the treatment and attitude
of nurses stands out as a repeated theme across almost all of the cases.

They have called on Government and the Care Quality Commission to conduct an urgent
review of standards of basic hospital care and to enforce stricter supervision and
regulation.

Claire Rayner, President of the Patients Association and a former nurse, said:“For
far too long now, the Patients Association has been receiving calls on our helpline
from people wanting to talk about the dreadful, neglectful, demeaning, painful and
sometimes downright cruel treatment their elderly relatives had experienced at the
hands of NHS nurses.

“I am sickened by what has happened to some part of my profession of which I was so
proud.

"These bad, cruel nurses may be - probably are - a tiny proportion of the nursing
work force, but even if they are only one or two percent of the whole they should be
identified and struck off the Register.”

The charity has published a selection of personal accounts from hundreds of relatives
of patients, most of whom died, following their care in NHS hospitals.

They cite patient surveys which show the vast majority of patients highly rate their
NHS care - but, with some ten million treated a year, even a small percentage means
hundreds of thousands have suffered.

Ms Rayner said it was by "sad coincidence" that she trained as a nurse with one of
the patients who had "suffered so much".

She went on: "I know that she, like me, was horrified by the appalling care she had
before she died.

"We both came from a generation of nurses who were trained at the bedside and in whom
the core values of nursing were deeply inculcated."

Katherine Murphy, Director of the Patients Association, said “Whilst Mid
Staffordshire may have been an anomaly in terms of scale the PA knew the kinds of
appalling treatment given there could be found across the NHS. This report removes
any doubt and makes this clear to all. Two of the accounts come from Stafford, and
they sadly fail to stand out from the others.

“These accounts tell the story of the two percent of patients that consistently rate
their care as poor (in NHS patient surveys).

"If this was extrapolated to the whole of the NHS from 2002 to 2008 it would equate
to over one million patients. Very often these are the most vulnerable elderly and
terminally ill patients. It’s a sad indictment of the care they receive.”

The Patients Association said one hospital had threatened it with legal action if it
chose to publish the material.

Pamela Goddard, a piano teacher from Bletchingley, in Surrey, was 82 and suffering
with cancer but was left in her own excrement and her condition deteriorated due to
her bed sores.

Florence Weston, from Sedgley in the West Midlands, died aged 85 and had to remain
without food or water for several days as her hip operation was repeatedly cancelled.
The charity released the dossier to highlight the poor care which a minority of
patients in the NHS are subjected to.

Ms Murphy said the numbers rating care as poor came despite investment in the NHS
doubling and the number of frontline nurses increasing by more than a quarter since
1996.

The personal stories were revealed to prevent their cases being ignored as only
representing a small portion of patients.

The report said: "These are patients, not numbers. These are people, not statistics."
Dr Peter Carter, Chief Executive of the Royal College of Nursing, said he was
concerned that public confidence in the NHS could be undermined by the examples cited
and it would affect morale in hardworking staff.

He said: “The level of care described by these families is completely unacceptable,
and we will not condone nurses who behave in ways that are contrary to the principles
and ethics of the profession.

"However we believe that the vast majority of nurses are decent, highly skilled
individuals.

“This report is based on the two per cent of patients who feel that their care was
unacceptable. Two per cent is too many but we are concerned that this might undermine
the public’s confidence in the world-class care they can expect to receive from the
NHS."

Barbara Young, Chairman of the Care Quality Commission, the super-regulator, said:
“It is absolutely right to highlight that standards of hospital care can vary from
very good to poor.

“Many people are happy with the care they receive, but we also know that there are
problems.

“I am in no doubt that many hospitals need to raise their game in this area.

“Where NHS trusts fail to meet the mark, we have tough new enforcement powers,
ranging from warnings and fines to closure in extreme cases. We will not hesitate to
use these powers when necessary to bring improvement.

"We will be asking NHS trusts and primary care trusts how they are ensuring that the
needs of patients and their safety and dignity are kept at the heart of care.”



Chris Beasley, Chief Nursing Officer at the Department of Health said the care in the
cases highlighted by the PA was “simply unacceptable”.


She added: "It is important to note this is not representative of the picture across
the NHS. The NHS treats millions of people every day and the vast majority of
patients experience good quality, safe and effective care - the Care Quality
Commission's recent patient experience survey shows that 93 percent of patients rate
their overall care as good or excellent."


If this is true, may God help the other 7%....AAC
Witziges Rätsel
2009-08-28 19:09:57 UTC
Permalink
Post by AnAmericanCitizen
If this is true, may God help the other 7%....AAC
It's not true; the British like their system. Go back to sleep.
AnAmericanCitizen
2009-08-31 00:25:00 UTC
Permalink
Post by Witziges Rätsel
Post by AnAmericanCitizen
If this is true, may God help the other 7%....AAC
It's not true; the British like their system. Go back to sleep.
Actually, I'm not sure who hates their system the most, the British or the
Canadians....AAC

No Death Panels? No Rationing? No Cutting Care for Seniors? Read Dr. Ezekiel Emanuel
Rahm Emanuel's brother will decide who gets care under Obama.
http://online.wsj.com/article/SB10001424052970203706604574374463280098676.html
George
2009-08-28 19:10:16 UTC
Permalink
Post by AnAmericanCitizen
http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglectful-care-of-one-million-NHS-patients-exposed.html
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
By Rebecca Smith, Medical Editor
Published: 12:01AM BST 27 Aug 2009
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today Photo: CLARE KENDALL
In the last six years, the Patients Association claims hundreds of thousands have
suffered from poor standards of nursing, often with 'neglectful, demeaning, painful
and sometimes downright cruel' treatment.
The Patients Association said the dossier proves that while the scale of the scandal
at Mid-Staffordshire NHS Foundation Trust - where up to 1,200 people died through
failings in urgent care - was a one off, there are repeated examples they have
uncovered of the same appalling standards throughout the NHS.
While the criticisms cover all aspects of hospital care, the treatment and attitude
of nurses stands out as a repeated theme across almost all of the cases.
They have called on Government and the Care Quality Commission to conduct an urgent
review of standards of basic hospital care and to enforce stricter supervision and
regulation.
Claire Rayner, President of the Patients Association and a former nurse, said:“For
far too long now, the Patients Association has been receiving calls on our helpline
from people wanting to talk about the dreadful, neglectful, demeaning, painful and
sometimes downright cruel treatment their elderly relatives had experienced at the
hands of NHS nurses.
“I am sickened by what has happened to some part of my profession of which I was so
proud.
"These bad, cruel nurses may be - probably are - a tiny proportion of the nursing
work force, but even if they are only one or two percent of the whole they should be
identified and struck off the Register.”
The charity has published a selection of personal accounts from hundreds of relatives
of patients, most of whom died, following their care in NHS hospitals.
They cite patient surveys which show the vast majority of patients highly rate their
NHS care - but, with some ten million treated a year, even a small percentage means
hundreds of thousands have suffered.
Ms Rayner said it was by "sad coincidence" that she trained as a nurse with one of
the patients who had "suffered so much".
She went on: "I know that she, like me, was horrified by the appalling care she had
before she died.
"We both came from a generation of nurses who were trained at the bedside and in whom
the core values of nursing were deeply inculcated."
Katherine Murphy, Director of the Patients Association, said “Whilst Mid
Staffordshire may have been an anomaly in terms of scale the PA knew the kinds of
appalling treatment given there could be found across the NHS. This report removes
any doubt and makes this clear to all. Two of the accounts come from Stafford, and
they sadly fail to stand out from the others.
“These accounts tell the story of the two percent of patients that consistently rate
their care as poor (in NHS patient surveys).
"If this was extrapolated to the whole of the NHS from 2002 to 2008 it would equate
to over one million patients. Very often these are the most vulnerable elderly and
terminally ill patients. It’s a sad indictment of the care they receive.”
The Patients Association said one hospital had threatened it with legal action if it
chose to publish the material.
Pamela Goddard, a piano teacher from Bletchingley, in Surrey, was 82 and suffering
with cancer but was left in her own excrement and her condition deteriorated due to
her bed sores.
Florence Weston, from Sedgley in the West Midlands, died aged 85 and had to remain
without food or water for several days as her hip operation was repeatedly cancelled.
The charity released the dossier to highlight the poor care which a minority of
patients in the NHS are subjected to.
Ms Murphy said the numbers rating care as poor came despite investment in the NHS
doubling and the number of frontline nurses increasing by more than a quarter since
1996.
The personal stories were revealed to prevent their cases being ignored as only
representing a small portion of patients.
The report said: "These are patients, not numbers. These are people, not statistics."
Dr Peter Carter, Chief Executive of the Royal College of Nursing, said he was
concerned that public confidence in the NHS could be undermined by the examples cited
and it would affect morale in hardworking staff.
He said: “The level of care described by these families is completely unacceptable,
and we will not condone nurses who behave in ways that are contrary to the principles
and ethics of the profession.
"However we believe that the vast majority of nurses are decent, highly skilled
individuals.
“This report is based on the two per cent of patients who feel that their care was
unacceptable. Two per cent is too many but we are concerned that this might undermine
the public’s confidence in the world-class care they can expect to receive from the
NHS."
“It is absolutely right to highlight that standards of hospital care can vary from
very good to poor.
“Many people are happy with the care they receive, but we also know that there are
problems.
“I am in no doubt that many hospitals need to raise their game in this area.
“Where NHS trusts fail to meet the mark, we have tough new enforcement powers,
ranging from warnings and fines to closure in extreme cases. We will not hesitate to
use these powers when necessary to bring improvement.
"We will be asking NHS trusts and primary care trusts how they are ensuring that the
needs of patients and their safety and dignity are kept at the heart of care.”
Chris Beasley, Chief Nursing Officer at the Department of Health said the care in the
cases highlighted by the PA was “simply unacceptable”.
She added: "It is important to note this is not representative of the picture across
the NHS. The NHS treats millions of people every day and the vast majority of
patients experience good quality, safe and effective care - the Care Quality
Commission's recent patient experience survey shows that 93 percent of patients rate
their overall care as good or excellent."
If this is true, may God help the other 7%....AAC
give that to gubmint workers to test for 5 years then come back and we
will talk about it.
lorad
2009-08-29 13:05:13 UTC
Permalink
For story and readers' comments:http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglec...
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
So called 'appalling care' - is still better than NO CARE for fifty
million uninsured US citizens.
Jerry Okamura
2009-08-29 17:29:26 UTC
Permalink
Post by AnAmericanCitizen
For story and readers'
comments:http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglec...
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
So called 'appalling care' - is still better than NO CARE for fifty
million uninsured US citizens.

First of all, every one in America who walks in a hospital emergency room
will get their needs met, even illegals who are in this country, so your
statement is a lie. Second, of the 50 million uninsured, are those who
could have insurance, if they would just take one action, join the
government programs that they are qualified for. My wife is technically
uninusred even though she is over 65, because she has never enrolled with
any healthcare provider. In the group of people who you listed are those
who are rich and don't need health insurance, they can well afford to pay
for their own health insurance. Also in this group are those who are career
criminals, do you want them to have health insurance? Do you want to
"reward" them for being criminals. Also in this group are those who work
the economic underground. What percentage of the uninsured are those under
18? Do they really need health insurance? And even if you forced everyone
to buy health insurance, can you guarantee that they will continue paying
for the health insurance? Of course you cannot. And since medical
inflation is higher than the consumer price index, that means the cost of
the insurance will rise to keep up with medical inflation wouldn't it? As
the cost of that insurance rises, how many that you "forced" to buy health
insurance will keep paying for their helath insurance?
GlennR@teranews.com
2009-08-30 04:51:40 UTC
Permalink
Post by lorad
Post by AnAmericanCitizen
For story and readers'
comments:http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglec...
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
So called 'appalling care' - is still better than NO CARE for fifty
million uninsured US citizens.
First of all, every one in America who walks in a hospital emergency room
will get their needs met,
bullshit, they may get some immediate care, no follow ups, no
continuing care or medications

why don't all you self serving, selfish, greedy, self centered japs and
hillbillies shut the hell up and go fuck yourselves,

you have no voice, you assholes never contributed to anything, you just took
all you could get for yourselves
while better men and women than you risked their lives for your freedom to
be complete, total, and utter
low down, inhumane, mangy dogs who need to be hunted down and exterminated

what kind of savage, other than a jap where that inherent inhumane streak of
cruelty hasn't been bred out of you
animals yet, would deny health care and life to children and babies who are
totally helpless because it might cost him a few $$,

how much did it cost the millions of men and women who died for your right
to be sub-humans ?,

you worthless son of a bitch
Strabo
2009-08-30 13:06:58 UTC
Permalink
Post by ***@teranews.com
Post by lorad
Post by AnAmericanCitizen
For story and readers'
comments:http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglec...
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
So called 'appalling care' - is still better than NO CARE for fifty
million uninsured US citizens.
First of all, every one in America who walks in a hospital emergency room
will get their needs met,
bullshit, they may get some immediate care, no follow ups, no
continuing care or medications
why don't all you self serving, selfish, greedy, self centered japs and
hillbillies shut the hell up and go fuck yourselves,
you have no voice, you assholes never contributed to anything, you just took
all you could get for yourselves
while better men and women than you risked their lives for your freedom to
be complete, total, and utter
low down, inhumane, mangy dogs who need to be hunted down and exterminated
what kind of savage, other than a jap where that inherent inhumane streak of
cruelty hasn't been bred out of you
animals yet, would deny health care and life to children and babies who are
totally helpless because it might cost him a few $$,
how much did it cost the millions of men and women who died for your right
to be sub-humans ?,
you worthless son of a bitch
Medical care used to inexpensive. Most procedures could be paid out of
pocket. Health insurance was unknown. And then along came rules and
regulation driving up costs and concealing vast fraud and corruption.

This is the US where one is responsible for providing the basics of
survival for himself and his family.

Still, if one cannot afford commercial services there are charitable
and government options available but in the US no one is entitled to
be a ward of the state.

The "millions of men and women" died for our right to be free of
foreign and domestic government intrusion. Minimal government is the
hallmark of the US.
JRW
2009-08-30 13:44:36 UTC
Permalink
Post by ***@teranews.com
Post by lorad
Post by AnAmericanCitizen
For story and readers'
comments:http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglec...
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
So called 'appalling care' - is still better than NO CARE for fifty
million uninsured US citizens.
First of all, every one in America who walks in a hospital emergency room
will get their needs met,
bullshit, they may get some immediate care, no follow ups, no
continuing care or medications
why don't all you self serving, selfish, greedy, self centered japs and
hillbillies shut the hell up and go fuck yourselves,
you have no voice, you assholes never contributed to anything, you just took
all you could get for yourselves
while better men and women than you risked their lives for your freedom to
be complete, total, and utter
low down, inhumane, mangy dogs who need to be hunted down and exterminated
what kind of savage, other than a jap where that inherent inhumane streak of
cruelty hasn't been bred out of you
animals yet, would deny health care and life to children and babies who are
totally helpless because it might cost him a few $$,
how much did it cost the millions of men and women who died for your right
to be sub-humans ?,
you worthless son of a bitch
Absolutely correct. Anybody (uninsured) must be treated for immediate
life threatening needs. After care (uninsured), no way.
When I was back in the US on vacation I got sick,went to the hospital
and was treated immediately, no questions asked. While being treated a
kind administrator came in and asked if I carried insurance. I stated
yes, and here is my health care provider in Europe. He thanked me for
the information and asked that I stop by the finance desk after
treatment and everything should be done by the time the doctor was
finished. Well, he placed the telephone call to Europe informed them
that I was sick and being treated, he received immediate approval for my
treatment, medicine and AFTERCARE!!! Now I pay about 1/3 of what you all
pay for full cover blue cross blue shield plus dental. You can knock a
nationalized health care, fine, but I'll tell you I was treated like a
king, both in the US and upon return by my health care provider. This is
FIRST HAND!! So if you are thinking about second guessing the story try
somewhere else.

Additionally a few months after I received a bill from a doctors group
from the hospital. It seems that some places charge separately (doctors
vs hospital).
I called my insurer, they said, send us the bill, it will be paid. As a
courtesy, I called the doctors group in the US and advised that they
would receive payment from my insurer. The lady said she'd make a note
of it. Several weeks later I received an email from her that the bill
was paid.

Scare tactics in the US are pathetic. The rich want to stay rich at your
expense. Smarten up and for once help yourself and others to get a
harness on US healthcare and it's greed. I'm sure several with the big
mouths have stock options in major health related areas. Again, that
might be great for you, but you are screwing the rest of the middle
class and poor America.
Jerry Okamura
2009-08-30 17:53:03 UTC
Permalink
Post by ***@teranews.com
Post by lorad
Post by AnAmericanCitizen
For story and readers'
comments:http://www.telegraph.co.uk/health/healthnews/6092658/Cruel-and-neglec...
One million NHS patients have been the victims of appalling care in hospitals across
Britain, according to a major report released today.
So called 'appalling care' - is still better than NO CARE for fifty
million uninsured US citizens.
First of all, every one in America who walks in a hospital emergency room
will get their needs met,
bullshit, they may get some immediate care, no follow ups, no
continuing care or medications
SO? If you die, how much follow up do you need?
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